About Uptyx
Uptyx is a leading transformational outsourcing (BPO) company, committed to delivering innovative, technology-driven solutions. We combine deep industry expertise with business intelligence to co-create digital-led transformational services that empower our clients to scale and succeed.
At Uptyx, customer care is at the heart of everything we do. Our services are thoughtfully designed, planned, and executed to support a wide range of industries with precision and agility.
We offer result-oriented services including lead generation, sales and marketing support, customer retention management, and specialized solutions for the BFSI sector (BPO, KPO, LPO). Our goal is to drive business growth, enhance brand credibility, and maximize profitability for every client we partner with.
At Uptyx, our vision is to deliver exceptional business process outsourcing services by combining advanced technology, skilled and passionate professionals, and a relentless focus on quality. We strive to be a trusted partner for businesses across the globe, helping them streamline operations, enhance efficiency, and achieve their strategic objectives. Our ultimate goal is to provide unmatched value to our clients and expand our footprint to become a larger, diversified organization with world-class standards and administration by 2025.
At Uptyx, our mission is to deliver outstanding BPO services that help businesses unlock their full potential. We are committed to offering high-quality, cost-effective solutions by combining our years of industry experience, technological expertise, and customer-first approach.
With years of excellence in the outsourcing industry, we understand the challenges businesses face and are dedicated to helping them overcome operational hurdles, drive growth, and achieve sustainable success.
From the Desk of CEO Sajal Saxena
CEO
At Uptyx, I take pride in leading a team that’s focused on results, innovation, and long-term growth. With over two decades of experience across global markets and diverse industries—ranging from e-commerce and banking to telecom, healthcare, and immigration—I’ve been deeply involved in managing business transitions, customer experience, and back-office operations.
I believe in a clear, strategic approach to business—managing the P&L with discipline, removing obstacles, and aligning objectives with measurable outcomes. My focus remains on building a performance-driven culture while nurturing internal stakeholders through learning, development, and well-defined SOPs that support manpower retention.
Client acquisition and retention are central to our growth story. At Uptyx, our stakeholders are valued and cared for—that’s a commitment I personally uphold. We are here to build lasting partnerships and drive meaningful impact across every touchpoint of our business.
